Terms of Use

1. Acceptance of these terms

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please stop using the website. These terms apply to the public website at https://levelupstudents.co.uk and do not replace any separate written agreement for services.

2. About our website and services

Level Up Education provides information and personal guidance for students considering higher education, including course and university options and application support. Website content is intended as general information and an introduction to our services.

If we agree to provide a separate service, any additional scope, fees or responsibilities will be confirmed independently. Nothing on this website requires you to purchase a service.

3. Educational information is not a guarantee

We aim to provide useful and current information, but universities, colleges and public bodies can change courses, entry requirements, fees, funding rules, deadlines, policies and availability without notice. You must confirm important information with the relevant institution or authority before making a decision.

Guidance depends on the information available at the time and the details you provide. We do not guarantee:

• admission, an offer or acceptance by any institution;
• a visa, immigration decision or right to remain in the UK;
• student finance, a scholarship, council tax exemption or other funding;
• specific academic, employment or career outcomes;
• that a particular course or institution will remain available.

4. No legal, immigration, tax or regulated financial advice

Unless expressly agreed and lawfully provided by a suitably authorised professional, website information and our general education guidance are not legal, immigration, tax or regulated financial advice. You should seek an appropriately qualified adviser for decisions requiring that expertise.

5. Your responsibilities

When using the website or contacting us, you agree to:

• provide information that is accurate and not misleading;
• update us if important information changes;
• review forms and application materials before approving submission;
• meet deadlines and comply with institutional requirements;
• protect your own accounts, devices and correspondence;
• use the website lawfully and respectfully.

You remain responsible for final decisions and for confirming that an application accurately represents your qualifications and circumstances.

6. Website forms and communications

Submitting a Contact or Apply Now form is an enquiry only. It does not create a contract, guarantee that we can act for you or submit an application to an institution.

Do not place passport numbers, identity documents, transcripts, financial evidence or other sensitive records in a public website form. If further information is required, we will explain an appropriate way to provide it.

Email, WhatsApp and other online communications can be delayed, misdirected or accessed by third parties. If a message is urgent, use more than one published contact method.

7. Acceptable use

You must not:

• use the website for an unlawful, fraudulent or harmful purpose;
• submit false, abusive, infringing or malicious content;
• attempt to bypass form security, rate limits or access controls;
• introduce malware or interfere with the website's operation;
• scrape, copy or extract content at scale without permission;
• impersonate another person or use their information without authority.

We may block access, disregard submissions or take other reasonable action where misuse is suspected.

8. Intellectual property

Unless stated otherwise, the website design, text, branding, graphics and original content are owned by or licensed to Mavera Group Ltd. You may view and print reasonable extracts for personal, non-commercial use.

You must not reproduce, modify, publish, sell, license or commercially exploit our content without prior written permission. University names, trademarks and third-party materials belong to their respective owners and are used for identification only unless a formal relationship is expressly stated.

9. Third-party websites and services

Links to universities, social-media platforms, FormSubmit and other third parties are provided for convenience. We do not control their content, availability, security or privacy practices and are not responsible for them. A link does not by itself amount to endorsement or a formal partnership.

10. Website availability and security

We aim to keep the website available and secure but do not promise uninterrupted or error-free operation. We may suspend, update, withdraw or change any part of the website without notice. You are responsible for using suitable security measures on your own device and network.

11. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, we are not liable for loss caused by reliance on general website information, changes made by an institution or authority, third-party websites, circumstances outside our reasonable control, or a user providing incomplete or inaccurate information.

If you are a consumer, your statutory rights are not affected. Any limitation applying to a separately contracted service will be set out in the relevant written agreement and subject to applicable law.

12. Privacy and accessibility

Our handling of personal information is described in the Privacy Policy and Data Protection Policy. Information about inclusive use and requesting adjustments appears in our Accessibility Statement.

13. Changes to these terms

We may update these terms to reflect changes in our website, services or the law. The revised terms apply from the date shown at the top. Continued use after an update means the current version applies to your use of the website.

14. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, although a consumer living elsewhere may also have rights to bring proceedings in their home jurisdiction where applicable law permits.

15. Contact us